Virtual Wellness/Hospitality Assistant

Program Coordination and Scheduling
  • Enroll participants into coaching, group, or individual wellness programs using CRM systems or internal scheduling tools.
  • Schedule sessions, recurring check-ins, and program milestones using shared calendars and appointment tools.
  • Send session reminders, preparation materials, and post-session resources based on program templates and protocols.
Engagement Tracking and Documentation
  • Track client progress, attendance, and engagement metrics across program timelines.
  • Upload and update surveys, worksheets, feedback forms, or digital assessments in shared files or CRM tools.
  • Maintain participant records and notes within appropriate documentation systems.
Communication and Support
  • Act as the primary point of communication for non-clinical questions, schedule changes, or program-related check-ins.
  • Encourage program adherence through motivational messaging, check-in reminders, or follow-up nudges using phone, chat, or platform tools.
  • Escalate concerns or engagement drops to coaches, clinicians, or program leads as needed.

  • Scheduling Platform Proficiency: Able to navigate booking tools, shared calendars, and recurring scheduling workflows for individual and group programs.
  • CRM or Patient Engagement Platform Use: Uses wellness CRMs or patient portals to track enrollment, engagement, and communication history.
  • Digital Content Management: Uploads, organizes, and distributes coaching materials, surveys, and session resources in digital folders or platforms.
  • Progress and Survey Tracking: Maintains records of participation, milestones, and completion using spreadsheets, platform trackers, or wellness dashboards.
  • HIPAA and Privacy Compliance: Ensures secure handling of personal health-related and engagement data per regulatory and organizational guidelines (when applicable).

  • Motivational Tone and Encouragement: Communicates in a supportive, optimistic, and proactive tone to boost participant engagement and retention.
  • Supportive Communication: Uses clear, responsive messaging across phone, email, and chat platforms to guide and inform participants through their journey.
  • Organization and Attention to Detail: Maintains accurate records of scheduling, forms, and progress updates to prevent miscommunication or lapses.
  • Engagement Awareness: Recognizes early signs of disengagement or hesitation and coordinates proactive outreach or team notifications to support participants.
  • Time and Task Management: Manages a wide range of asynchronous follow-ups and live sessions with timely communication and workflow clarity.

By clicking “Start Application,” you acknowledge and agree to the following terms and conditions, and confirm that you meet the outlined application requirements.

Application Device Requirement

Applicants must complete the application process using a laptop or desktop computer only. Applications submitted via mobile devices may not be considered.

Work Schedule & Availability

Applicants must be willing and able to work across United States business hours, including all major time zones:

  • Eastern Time (ET)
  • Central Time (CT)
  • Mountain Time (MT)
  • Pacific Time (PT)

Flexibility across shifting schedules within these time zones is required based on client assignment.

Location Eligibility

At this time, we are accepting applications only from candidates based in:

  • Islamabad
  • Rawalpindi
  • Lahore
  • Or adjoining areas within a 30 km radius of these cities

This limitation is due to current operational and logistical constraints, including courier and onboarding reliability within Pakistan.

Professional Conduct & Work Environment

Applicants will be required to adhere to company policies and maintain professional conduct aligned with U.S. corporate workplace standards, including communication, accountability, and work ethic expectations.

Client Work Requirements

Upon placement with a client, applicants will be required to remain available on video (webcam on) during working hours via designated communication platforms, as part of standard remote work protocols and client expectations.

Compensation Structure

Compensation for selected candidates typically ranges between USD $500 – $1,000 per month, depending on:

  • Total years of relevant experience
  • Role-specific competencies
  • Industry alignment

All compensation decisions are made at the discretion of the Talent Acquisition team, based on structured evaluation criteria and professional judgment. We are committed to maintaining a fair and non-discriminatory selection process.

Final compensation and placement decisions are determined at the time of client assignment and are considered final and non-contestable.

Start Application
Remote

Virtual Wellness/Hospitality Assistant

Pakistan
Key Competencies/Hard Skills:
  • Program scheduling tools
  • Document tracking and surveys
  • Digital content distribution
  • CRM or patient engagement platforms
Key Tasks/Responsibilities:
  • Enroll participants in programs
  • Coordinate sessions
  • Track completion/progress
  • Send preparation/follow-up materials
Key Soft Skills:
  • Motivational tone
  • Supportive communication
  • Organization
  • Engagement tracking